Apology Is Complicated
- An apology is useless if spoken too soon. It is important to first let the grieving party speak their minds.
- For public figures, the sincerity of the apology is trickier, as their public apology (to a grieving party or family member) may sound good to the world but may not be enough for the recipient.
109
364 reads
CURATED FROM
IDEAS CURATED BY
The idea is part of this collection:
Learn more about communication with this collection
The importance of innovation
The power of perseverance
How to think big and take risks
Related collections
Similar ideas to Apology Is Complicated
Pity and sympathy are different things
Both the pity-bearing and sympathetic person will recognize our troubles; they both may say 'poor you.' But the pity bearing person does something cruel by implying that the mess we're in is only ours. They must remind us of the distinctiveness of our situation and keep us at arm's length.
Let the other shine .
- The key is to state the advice simply and clearly and then let the other speak, always respecting the 80/20 rule.
- When it comes to asking for advice, we are placing the conversation firmly on the other person's court, ...
CORE PRACTICE: CONNECTION PRACTICE
3. Silently repeat the following phrases to offer yourself well-wishes (three min). Remember: the point is to offer yourself well-wishes, not make requests or demands for them. Saying these phrases supports that:
May I be happy
May I be healthy
May I be safe
May I live wi...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates